Privacy Policy

Saving Monkeys Privacy Policy

Scope

Saving Monkeys respects your privacy, and understands that many people care about how their information is used and shared. This Privacy Policy applies to the Saving Monkeys website, www.savingmonkeys.org, to all associated subdomains, online services, social media platforms and mobile applications (jointly “Sites”). By visiting any of the Sites, you are accepting the practices described in this Privacy Policy. If you disagree with any of the terms herein, please immediately discontinue use of the Sites.

Saving Monkeys will never sell or rent your information, and we only share it where necessary, and if its privacy and security are guaranteed. How Saving Monkeys uses this information is described in this policy.

Personal Information

Saving Monkeys only collects Personal Information when you actively submit such information, for example by visiting Saving Monkeys Sites, signing up for the Saving Monkeys newsletter, or by making a donation. Depending on the service you choose, the Personal Information collected may include your name, email address, address, phone number, payment details, organizational affiliation, photos or videos from events in which you may participate and similar information.

Saving Monkeys service providers use Personal Information:

• Our Constituent Relationship Management Tools and Email Marketing Tools are used to store Personal Information voluntarily provided when visitors donate or sign-up for email on our Sites, in addition to the pathway through which the visitor accessed the sign-up or donation form to help us improve your journey as a supporter of our programs.
• Our third party financial transaction processors capture personal and financial information you provide when you make a donation.
• Our third party printing and mailing house is given Personal Information such as name and address in order to produce Saving Monkeys’ paper materials.

Non-Personal Information

For each visitor to this website, our web servers may automatically recognize and collect information that does not identify you personally (“Non-Personal Information”), such as cookies, in-bound domain names, your computer’s IP address, the type of browser in use and pages viewed. This data tells us which pages our users visit and what information they volunteer, such as survey information and/or site registrations which we use to improve our communication with our greater community.

• We use Google Analytics, which installs cookies on users’ browsers, to understand the performance of our Sites and content contained within including, but not limited to: number of visits and average time spent either to a single page or the entire site, number of pages viewed per session, or the sequence of pages visited. We may also customize site structure or navigation as well as certain web content based on these data as well as your browser type, bandwidth or other settings to optimize your site experience. Google Analytics also collects information about the devices that are used to access our site, including computer type (Windows or Macintosh), screen resolution, operating system and version, device manufacturer and model, language, and Internet browser type and version. Google uses these data to reports web trends.
• We use Google Adwords to display text ads at the top of Google keyword searches. Anonymized information on specific keywords typed is provided.
• We use YouTube to host video content for savingmonkeys.org. Analytics for this platform include aggregated and anonymized data on length and location of views, basic demographic details, and engagement rates.

Use of Personal Information

Any Personal Information collected through our Sites is used for the purpose for which it was provided, for example:

• to periodically alert you about our news and events;
• to ask for your financial support of our programs;
• to respond to your inquiries;
• to contact you about contests or sweepstakes you entered through our Sites and to invite you to participate in new contests and sweepstakes,
• to customize your web experience or content you receive via email; and
• to encourage social sharing functionality.
• For internal data analysis, for example to identify trends, determine effectiveness of past and current campaigns, enhance current online tools, and plan future digital strategies.

We also use personal data for administrative purposes (i.e. to carry out our charity and conservation work). This includes:

• receiving donations (via debit/credit card through our online forms, EFT, check, etc.);
• maintaining databases of supporters; and
• helping us respect your choices and preferences (if you ask not to receive marketing material, we’ll keep a record of this).

We do not share your Personal Information with any third parties without your consent, except under the following circumstances:

• to Saving Monkeys service providers for the purposes set forth above;
• to Saving Monkeys partners, approved vendors, and their service providers;
• in response to a subpoena or when we are required to do so by law, for example, in response to a court order or other legal obligation;
• in response to a law enforcement agency’s request;
• to protect the security or confidentiality of our records;
• in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with our rights; or
• in the event Saving Monkeys goes through a reorganization (e.g., a merger into another organization), in which case you will be notified via a prominent notice on the website of any such transfer of your Personal Information.

Use of Non-Personal Information

We may use Non-Personal Information for any purpose, unless restricted by applicable law. In some instances, we may combine Non-Personal Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

Storage of Information

Your personal information and non-personal information is stored on a secure database managed and controlled by Saving Monkeys jointly with Saving Monkeys Ecuador. Data may be transferred to and from, or held in, countries outside of Ecuador, for example the USA.

Security

Our Sites incorporate reasonable and appropriate safeguards using industry standard technology to heighten the security, accuracy and privacy of any Personal Information collected by Saving Monkeys. All online donation transactions are encrypted using the Secure Socket Layers (SSL) protocol. Such transactions are processed through services compliant with the Payment Card Industry Data Security Standard (PCI DSS) and the Payment Application Data Security Standard (PA-DSS). Online transactions are not stored or processed on Saving Monkeys’ servers. The purpose of PCI DSS is to prevent any compromise of cardholder information. PCI DSS Compliance gives consumers the confidence they need to know that organizations accepting donations are doing so in a verified, secure, and consistent fashion.) These comprehensive standards are intended to help Saving Monkeys proactively protect your account data — a responsibility we take very seriously.

Linked Websites

Our Sites may contain links to the websites of our partners. We are not responsible for the privacy practices or the content of such websites.

Update Personal Information and Communications Preferences

You can control the type of information collected through our Sites, for example by not accepting cookies from Saving Monkeys, by erasing all Saving Monkeys cookies from your browser, or by not providing Personal Information when prompted. To opt out of cookies installed by Google Analytics, please see: https://tools.google.com/dlpage/gaoptout.

Your choice will impact your communications preferences, for example we will not be able to respond to inquiries when you do not share your email address with us.

If you wish to update your Personal Information with us or change your communications preferences, or if you no longer wish to receive communications from us, please tell us so by email, phone, or written letter. You can also opt-out of receiving emails from us by clicking the unsubscribe link in any email. When you contact us to change your preferences, please include your exact name and contact details so that we can correctly remove you from our mailing list. Our mailing address is: Saving Monkeys, 112 E Amerige Ave, Fullerton, CA 92832, USA. We can be reached via email at info@savingmonkeys.org.

Sites Specific

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

What data breach procedures we have in place

We protect customer data with the following site features:

• We are entirely using SSL/HTTPS throughout all our sites. This encrypts our user communications with the servers so personal identifiable information is never captured by third parties without authorization.
• Databases are sanitized (actual user personal details are removed) before deploying to development or testing environment.

In case of a data breach, System administrators will immediately go through affected users and will attempt to reset passwords if needed after informing the user.

 Children’s Privacy

We recognize the importance of protecting the privacy of children on the web and will never collect or maintain information at our website from those we actually know are under 13 years old. No part of our website is directed at children under the age of 13, and we do not knowingly collect Personal Information from children under age 13. If we discover that a person under the age of 13 has provided us with any Personal Information, we will delete that information from our systems. We do not reply to information requests from children under the age of 13, if so identified. A parent or guardian must initiate any requests for information from children under the age of 13 on their behalf. We encourage parents to supervise children when they browse the internet.

California Residents

It is our policy not to disclose any Personal Information we collect to third parties for direct marketing purposes under any circumstances. However, California Civil Code Section 1798.83 requires that all California residents be afforded the option to exercise their choice of whether Personal Information may be shared with third parties for direct marketing purposes or not, as well as to receive information specified in the statute if Personal Information is disclosed to third parties for direct marketing purposes. Accordingly, if you are a California resident and you wish to inform us whether you permit or refuse the sharing of your personal information with third parties for direct marketing purposes, or if you wish to request certain information if your personal information were to be disclosed to third parties for direct marketing purposes, please contact us as described in the section “Update Personal Information and Communications Preferences”.

Cross Border Transfers

Your Personal Information may be stored and processed in any country where we have facilities, partners, or service providers, and by using our Sites or by providing consent to us (where required by law), you agree to the transfer of information to countries outside of your country of residence, including to the United States, which may provide for different data protection rules than in your country.

Questions

If you have any questions about our privacy statement or the practices of this site, please contact us at info@savingmonkeys.org.

Ethics

It is the policy of Saving Monkeys that its employees uphold the highest standards of ethical, professional behavior. To that end, these employees shall dedicate themselves to carrying out the mission of Saving Monkeys and shall:

1. Engage in carrying out Saving Monkeys’ mission in a professional manner;
2. Respect all Saving Monkeys supporters and prospective supporters;
3. Carry out the wishes of all Saving Monkeys supporters to the fullest extent possible;
4. Provide outstanding, accurate and prompt service to all Saving Monkeys supporters;
5. Act honestly, truthfully, transparently and with integrity in all transactions and dealings; and
6. Avoid conflicts of interest and activities that conflict with their fiduciary and ethical obligations to Saving Monkeys.

Communication

Saving Monkeys likes to share updates about our conservation work and progress with our projects. If you would like an update about a specific project, area, or species, please contact us at info@savingmonkeys.org.

If you’d like information about our finances, you can find our annual reports and 990 forms in our financials and reports section of our website.

Changes to this Policy

We’ll amend this Policy from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. The current version of our Policy will always be posted on our website.